Service Terms and Conditions

TERMS & CONDITIONS:

1. Individual Cancellation Policy:
- 24 hours prior to arrival including No-show: 100% cancellation fee

2. Group Cancellation Policy: (a group booking is 10 or more people)
- 4 days prior to arrival: 25% cancellation fee
- 2 days prior to arrival: 75% cancellation fee
- Less than 48 hours prior to arrival, including no-show: 100% cancellation fee

3. Liability:
- Neither the Owner of these premises, nor the Hotel, its subsidiaries and/or associated companies, their workmen, employees, subcontractors, and/or agents may be held liable or responsible for any direct, indirect, special, punitive, incidental, exemplary, consequential, or any other loss or damages caused through negligence of the owner, employees, or otherwise arising out of any other cause whatsoever, including but not limited to damages or loss, personal injury, or fatal injury caused by fire, theft, floods, force majeure, third-party acts, animals, civil unrest and/or insurgence, to the parked vehicles or any contents left therein, or for any injuries or fatality suffered by any person entering, accessing, or using these premises.
- The person entering, accessing, or using these premises hereby indemnifies and holds harmless the owner and employees against all claims of whatsoever kind and nature, howsoever arising, which may be made against the owner or employees by any claimant in respect of personal injury, fatality, or damage to vehicles or property, occurring or arising out of any one or more of the incidents set out above, nothing omitted.
- The Hotel shall not be liable for any inaccuracies in brochures or information supplied by it, which the Guest/Customer fails to verify with Hotel Management in writing, within 7 days before arrival.